JAMMU, Dec 26: A meeting on SAKOON 2.0 was held on 26th December, 2026 at 12:00 Noon in the Office Chambers of the Worthy Secretary, Information Technology Department, and was chaired by Dr. Piyush Singla, IAS, Secretary, Information Technology Department.
The meeting was attended by Dr. Ravi Shanker Sharma, JKAS, Special Secretary to the Government; Ms. Mahima Madan, IAS, Additional Secretary; Mr. Sanjay Gupta, Scientist-F NIC and Ms. Megha Khajuria, In-Charge, IT Cell, Information Technology Department.
SAKOON is a digital governance platform designed to securely and transparently report, track, and resolve disaster management and relief incidents through role-based workflows, automated notifications, document uploads, and multi-level escalations, ensuring timely action, accountability, and effective coordination among departments. This platform has the potential to enhance the ease of workflow and operational efficiency of the application and how it would bring a transformational shift towards online incident management during disasters. Additionally, incident categories such as Glacial Lake Outburst Floods (GLOF), lightning incidents, and boat capsizing cases have been incorporated to facilitate faster response and quicker relief delivery.
During the meeting, Secretary IT ,Dr. Piyush Singla, IAS, emphasized that the SAKOON application shall be hosted on the State Data Centre (SDC) to ensure enhanced data security and system reliability. It was decided to clearly define and map the roles of ADDC/ADC within the application workflow, particularly with respect to date-wise monitoring and timely disposal of incidents/cases at all administrative levels.
The Chair further directed that the C2G (Citizen-to-Government) feature shall be enabled to facilitate seamless citizen interaction and grievance reporting. Considering the large volume of cases, it was decided that Tehsildar-level bulk case upload functionality shall be enabled to expedite data entry and reduce pendency.
The Worthy Secretary, Information Technology Department, stressed the need for time-bound implementation, stronger inter-departmental coordination, and strict compliance with prescribed timelines to enhance the effectiveness, transparency, and security of the SAKOON 2.0 platform, which has significant potential to improve disaster management in the UT of J&K.
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