Jammu, July 20: Divisional Commissioner today chaired a meeting of Heads of Departments to review the quality of public Services and assessment of online services being provided through Rapid Assessment System.
Div Com can see the outcome of final disposal shown by his & DC Jammu Office of Grievances No 999001100781 & 999001100747 filed on 14th March 2019, which shall speak that how grievances are bothered.
He also reviewed preparations for celebration of Digital Week, being celebrated across J&K from July 25 to July 30.
Discussing the activities in connection with the Digital Week celebration, the Div Com said that the UT government has launched digital services for ease of the public and to bring transparency in delivery of services to the citizens.
Pertinently, J&K has ranked first amongst all UTs in the National e-Service Delivery Assessment on both state portal and the services portal by the DARPG, Government of India 2021.
He said during the weeklong celebration, the Citizens would be imparted awareness about online services like Aap Ki Zameen Aap Ki Nigrani, Aap ka Mobile Hamara Daftar (UMANG), e-UNNAT, DigiLocker etc. All HoDs were directed to activate their online services and to promote them by organising campaigns in coordination with Deputy Commissioners for celebrations of the Digital Week.
The Div Com also suggested starting of information, education and communication services. Specific instructions were given to the Rural Development Department to engage artists to spread awareness about the online services through wall paintings at block and Panchayat levels.
The officers from Jal Shakti department and Jammu Power Development Corporation were instructed to promote online bill payment and filing of applications for fresh connections. Similar instructions were given to Forest, Jammu Smart City and other departments.
They were also told to set up facilitation counters at offices for providing guidance to the public. It was informed that during Digital Week all the DCs have been directed to organise Digital Melas in the districts.
The Div Com directed HoDs of line departments to appoint nodal officers in each district for coordinating with DCs for installation of stalls during the Digital Mela.
The Div Com reiterated that the e-services has greatly benefited the public and brought transparency in the working of public offices.
The meeting was attended by Commissioner JMC, Rahul Yadav; Director Rural Development Department, Mohammad Mumtaz Ali; Joint Director Information, Sapna Kotwal; Assistant Commissioner Central, Pritam Thappa; Deputy Director Planning, Munish Dutta, besides senior officers of Health, Jal Shakti, Rural Development, JPDCL, school Education, Forest and other concerned officers.
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